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Answers on amplifier platforms, software and system configuration.

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MyUniverso - Security Testing

3 questions
What measures do you have to prevent MyPowersoft account hacking?

After 3 failed authentication tentatives we temporary disable the account that need to be manually reactivated by the end user. We plan to integrate also two factor authentication in our services.

In the event of a data breach, what is incident response process?

In the event of a data breach of a device or an account we can disable the target of the attack to avoid any possible issue. Anyway, all the data stored are not in any way connected and related to a physical person.

How reliable is the service? do you have any high availability reassurances?

Our high availability assurance service relies on Microsoft Azure service.

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