Frequently asked questions

Sites can assume up to 7 states, revealing the health condition and the presence of active events:

OK:there are no active events and notifications are on.

LOW:there are “x” low-priority active events ongoing on the site

HIGH:there are “x” high-priority active events ongoing on the site

LOW & HIGH:there are “x” low-priority and “x” high-priority active events ongoing on the site

CRITICAL:the number of channels with at least one high-priority event, or belonging to a device with one high priortiy event or offline, is equal to or exceeds 50% of the total amount of channels of the site’s devices

OFFLINE:Every device is offline on the site

SILENCED:All notifications are turned off for the site