We stores telemetries and events related to the amplifier usage. Anyway all the data stored are not in any way connected and related to a physical person.
Data in the cloud can only be accessed by authorized personnel. Moreover Powersoft doesn’t share any data or information with third party.
Powersoft is the owner of the stored data. (TBV with Legal Dept.)
It is important to adopt all the best practice related to the security. For instance:
– change your password frequently
– never communicate your password to anyone
– don’t share your account information
– don’t reply to account reactivation email unless you explicitily requested it
MyUniverso is hosted in Microsoft Azure cloud platform and rely on the security standard offered by Microsoft.
Currently, MyUniverso is deployed in the West Europe region but we plan to replicate the installation in additional countries\region.
You don’t have to open any port in the firewall, the only requirement is that the amplifier can access to the internet.
MQTT (Message Queuing Telemetry Transport) is used to communicate with the cloud.
MQTT is an OASIS standard messaging protocol for the Internet of Things (IoT)
An MQTT server verifies that it is connected to the correct client by authenticating the client certificate with the SSL protocol, or by authenticating the client identity with a password
Yes, all the traffic related to the Universo system, including server-to-server communication is encrypted.
Our high availability assurance service relies on Microsoft Azure service.
In the event of a data breach of a device or an account we can disable the target of the attack to avoid any possible issue. Anyway, all the data stored are not in any way connected and related to a physical person.
After 3 failed authentication tentatives we temporary disable the account that need to be manually reactivated by the end user. We plan to integrate also two factor authentication in our services.