您渴望成为新的Powersofter吗?
看看新职位。

未平倉頭寸

Powersoft SpA è un gruppo multinazionale con sede in Italia, quotato alla Borsa di Milano, con oltre 100 dipendenti Leader mondiale nella progettazione, produzione e commercializzazione di prodotti e soluzioni brevettate per applicazioni nell’ambito dell’audio professionale quali grandi eventi internazionali, concerti, teatri, cinema, stadi, aeroporti, stazioni, navi ecc…

Coerentemente con la crescita e lo sviluppo del business stiamo espandendo ulteriormente la nostra area Operations/Acquisti ricercando nello specifico la figura di:

Electronic Buyer

 

All’interno dell’area Operations/Acquisti, la risorsa si occuperà di gestire i rapporti con gli attuali fornitori nazionali ed internazionali, riferiti al mercato della Componentistica Elettronica.

Avrà inoltre il compito di supportare costantemente l’area R&D durante il processo di sviluppo di nuovi prodotti, con l’obiettivo di diventare progressivamente la principale interfaccia per il sourcing dei componenti.

Con una esperienza trascorsa all’interno di organizzazioni strutturate, si ricerca un candidato/a, con specifica competenza nel mondo della componentistica elettronica, che abbia maturato un significativo percorso all’interno di uffici acquisti di aziende manifatturiere, conoscendone a fondo le logiche operative.

 

Responsabilità principali

Identificazione e selezione di nuovi fornitori di componentistica elettronica

  • Gestione del processo di RFQ e aggiornamento del sistema ERP aziendale
  • dei costi e implementazione di azioni di saving
  • alla funzione R&D / Engineering nello sviluppo dei nuovi prodotti
  • alla produzione durante la ricerca di fonti alternative

Technical skills

  • in Ingegneria Elettronica o Diploma di Perito Elettronico
  • esperienza in area acquisti in aziende manifatturiere
  • specifica del mercato della componentistica elettronica
  • sistemi ERP (Oracle JDE opzionale)
  • conoscenza di MS Office/Excel
  • Inglese C1
  • Francese (opzionale)

Soft skills

  • negoziali e relazionali
  • di adattarsi ad un contesto fortemente operativo e sfidante
  • nel gestire priorità e carico di lavoro
  • a lavorare in team
  • capacità relazionali e comunicative

Environment

Pionieri, competenti e ispirati, creativi e innovatori – siamo riconosciuti per la distintiva Leadership Tecnologica. Orientati al teamwork, accoglienti e ambiziosi – siamo attenti allo sviluppo del potenziale individuale e crediamo in profonde collaborazioni che ci permettono di trovare nuovi punti di vista.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft SpA is an Italian-based multinational group, listed on the Italian Stock Exchange, that counts more than 100 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

For increasing our Software Development Team in Florence, we are looking for candidates with experience in cross platform App development.

Role:

  • Design, develop and delivery cross platform (Android, IOS) apps
  • Coordinate and manage external\internal team regarding the app development
  • Extend functionalities of existent software
  • Refactor existent code
  • Interact and collaborate with the other team members and the other colleagues

Technical Requirements:

  • At least one of the following cross platform framework: Flutter\ReactNative\MAUI\Kotlin
  • Rest\WebApi
  • GIT as version control system and git flow to work in the projects in which he will be involved.
  • A knowledge of network protocols and communications is also desiderable.

Nice to have:

  • C# and the .NET Framework (>=4.6)
  • WPF
  • Javascript framework (i.e. Angular) and HTML knowledge

Personal skills:

  • Passion for coding
  • Strong problem solving skills
  • Willing to learn and share knowledge with the other members of the team
  • Ability to meet deadline and adapt to changing priorities
  • The environment is dynamic, fast-paced and requires a self-starter attitude

Education and Experience:

  • Educational background in computer science, information technology, electronics
  • A bachelor\master’s degree is definitely a plus. A combination of hardware and software skills would be a great advantage
  • Good communication skills in English, written and spoken

Environment

Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft SpA is an Italian-based multinational group, listed on the Italian Stock Exchange, that counts more than 100 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

In line with both our growth and business development, we are further expanding our company by researching for our Sales Department a:

Key Account Manager OEM

Role:

The OEM Key Account Manager is responsible for selling complex products and/or services. maintain and develop the strategic relationships with OEM Key Accounts, understanding their business objectives, and aligning them with our cutting-edge technology solutions. The candidate will create and execute strategic account plans to maximize revenue and profitability while meeting clients’ evolving needs. In parallel he / she will create and maintain budgets, and coordinate with and report to senior management in the company.

The ideal candidate will be based at the company headquarters facility in Firenze, Italy.

Responsibilities:

  • Manage a portfolio of OEM Key Accounts to achieve long-term strategies, maintaining and expanding the customer base in existing and new vertical markets
  • Create and execute a strategic sales plan that expands our customer base and extends the company’s global reach, implementing yearly forecasts and key actions for each account
  • Set, track, and achieve sales targets, aligned with company objectives
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Manage the opportunities pipeline to help sales forecasting and production planning
  • Strategically travel to build relationships with existing and new customers
  • Act as the point of contact and handle customers’ individual needs
  • Resolve conflicts and provide solutions to customers promptly
  • Ensure compliance with the company’s policies and operational guidelines including reporting
  • Research and report on all aspects of the industry, including competition and market scenarios
  • Collect customer feedback and market research
  • Use the Company’s CRM to report all information about markets, accounts, opportunities, and activities.
  • Keep up to date with products and competitors
  • Make recommendations on product enhancements for improved sales potential

Requirements:

  • LEADERSHIP: business acumen with a problem-solving attitude, strong interpersonal skills, excellent motivational skills, good supervisory skills, ability to absorb pressure that comes with the position, ability to work in a team
  • SALES: ability to promote the company to expand the key account portfolio, understanding of sales performance metrics, meeting Sales Goals, motivation for Sales, Performance Management, strong negotiation skills, result oriented and driven, Sales Planning, ability to read and generate reports and market analyses,
  • TECHNICAL: knowledge of professional audio market and technologies, good understanding of the Company’s portfolio and main competition
  • COMMUNICATION AND WRITING: excellent communication and negotiation skills, Public Speaking Skills, Possession of good networking capabilities
  • TIME MANAGEMENT: ability to deliver projects and answer inquiries on time, ability to be flexible and to handle multiple projects simultaneously, ability to work with little or no supervision, ability to travel 50% of the time.

Education and Experience

  • A minimum of proven 5 years of experience in sales management in international Pro Audio organisations
  • Proven record of success with the entire sales process, from planning to closing
  • Demonstrated expertise of organizational strategies
  • English advanced working knowledge, written and spoken (knowledge of a second language like German or French constitutes a preferred requirement)
  • Basic economic and accounting skills
  • An advanced bachelor’s degree in electronic engineering or other fields related to the profession.
  • A passion for everything is music tech-related is preferred.

Tools

  • Knowledge of MS Office (MS Excel in particular)
  • Knowledge of Business Intelligence tools
  • Knowledge of CRM software/methodology

Environment

Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft SpA is an Italian-based multinational group, listed on the Italian Stock Exchange, that counts more than 100 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

In line with both our growth and business development, we are further expanding our company by researching for a:

Product Management Specialist

 

Role:

The Product Management Specialist works as part of a Product Manager Team and is responsible for conceiving products and output systems for the professional audio industry. The ideal candidate will be someone with extensive experience in the professional Audio/Visual market.

The successful candidate will possess a strong background in audio system design ad a blend of business and technical competencies and will collaborate proactively and extensively with a cross-functional team setting to support the product through its entire life cycle. A key expectation of this role is the ability to collaborate with key customers, developers, and System Architects to define product innovation points, assess the feasibility of product requirements, and support the development process.

 

Tasks And Responsibilities:

  • Deliver detailed product requirements that reflect the company’s strategic direction and market needs.
  • Proactively conduct research and establish interaction with key customers to define and frame what to build.
  • Interact with relevant cross-functional teams to guide feasibility studies and create the requirements documentation that allows the development of high-value products.
  • Extensively support engineering teams during the development of products.
  • Support product manuals definition, datasheets, technical presentations, and other product-related literature.
  • Support product launch activities in collaboration with relevant departments, including the definition of the product messaging and selling points.
  • Maintain a close relationship with key customers and verify that the product addresses their needs.

 

Requirements:

  • Solid experience in the Audio/Visual industry.
  • Strong technology background in Audio technologies with attention to acoustic design, transducers and processing
  • Demonstrated experience in a role that involves direct interaction with customers.
  • Demonstrated experience in defining solutions for customer problems.
  • Ability to work collaboratively as part of a team, and to successfully operate in a cross-functional environment.
  • Excellent written and oral communication skills.
  • Ability to make technical and non-technical presentations to all levels of the organisation.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to overcome obstacles.
  • Travel availability

 

Nice to Have:

  • Master’s degree / Degree in Electronic Engineering.
  • An Agile mindset.
  • Familiar with the Design Thinking approach.
  • Genuine interest in technology.
  • Passion for the audio world.

 

Environment

Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

To increase our Embedded Software Development Team, we are looking for candidates with experience in Linux Embedded systems and in C\C++ development languages.

Role: 

  • Design and implement embedded software that will run in our products.
  • Interact and collaborate with the other team members and the other colleagues.

Requirements: 

  • A bachelor’s degree in one of the following fields is required: computer science, information technology electronics, electrical engineering
  • The candidate should be able to use GIT as a version control system and use git-flow to work on the projects in which he will be involved.
  • The ideal candidate should be proficient with the following languages\ technologies: o C o C++
  • Knowledge of one or more of the following technologies would be an advantage: o Yocto o Linux kernel
  • A knowledge of network protocols and communications is also desirable.
  • Good problem-solving skills and willingness to learn
  • Passion or knowledge in the audio domain and\or for open source projects is a plus.
  • A combination of hardware and software skills would be a great advantage.
  • Good communication skills in English, written and spoken.

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

In line with both our growth and business development, we are further expanding our company by researching for a Solutions Engineer for our Solutions Engineering Department.

Overview

Solutions Engineer (SE) is a technical role part of the sales BU and is very strategic because contributes to creating and reinforcing relationships with customers and partners at all levels. Primary responsibility is to manage the pre-sales process working alongside the sales team to identify customers’ needs and help them focus on Powersoft products and solutions. To be effective, an SE needs to have technical skills, knowledge of pro audio systems and fixed install solutions, and a strong ability to manage customer interactions. From the customers’ perspective, the SE is a trusted advisor who proactively learns and understands their technical and business challenges and can propose efficient and effective solutions. SE will develop pre-sales activities by conducting discovery calls, delivering presentations, and demonstrating key features and the advantages of Powersoft solutions in coordination with SE Team strategy. SE will also provide technical support by responding to technical queries by Customers (Key Accounts, System Integrators, Consultants, Distributors, Manufacturers…), and organize training activities. SE works in cooperation with the Business Development & Sales Departments with the main responsibilities of handling Consultants’ relationships and following big projects.

Responsibility and duties

  • Support all pre-sales phases providing specifications advice, product analysis, technical information, and design solutions for customers’ projects
  • Develop and deliver technical training to Powersoft customers and partners
  • Provide operational support to major installation projects or performance PA systems through remote or on-site activities
  • Analyse tender documents for supporting potential customers and system integrators in their submissions and create technical documents about the proposed solutions
  • Pro-actively represent Powersoft and grow brand awareness in tradeshows, networking events, and client’s visits

Requirements

  • Bachelor’s degree in Sound Engineering or equivalent
  • At least 3 years of experience with the design and installation of Pro AV systems
  • Strong knowledge of AoIP protocols
  • Training skills and problem-solving abilities
  • Customer-oriented attitude
  • Teamwork and active-listening skills
  • Self-motivation and ability to work for targets
  • Knowledge of Windows OS, and CRM systems
  • Availability to travel 50% of the time Qualifications that would be a plus
  • Able to speak a 2nd and/or 3rd language
  • Familiarity with control systems like Q-SYS, Crestron, Symetrix, Control4, etc.

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

In line with both our growth and business development, we are further expanding our company by researching a PM Automotive for our Project Management Department.

The successful candidate should report to a Senior PM and have a clear view of the overall process related to product development, manage activities for product improvement and maintenance, and ensure the correct alignment between department needs, business expectations, and technical requirements. The PM acts as a continuous reference throughout the project delivery to meet the key targets in terms of the project delivery schedule.

Role

  • Support the whole product development process in collaboration with the business areas (research and development, engineering, production, marketing, sales, technical assistance);
  • Implement Powersoft project management processes, organization, and tools regarding Automotive processes;
  • Manage project team, people interaction, and task assignment;
  • Avoid as much as possible critical paths into the project plans and take, where possible, time margins for activities;
  • Implement a structured Risk Management Plan, to identify and assess the risks;
  • Define the action plans and relevant owners to reduce key risks;
  • Monitor and report the overall project status, collaborate with managers in the preparation and presentation of the “work in progress” status;
  • Schedule meetings with managers, and deliberate actions to be taken;
  • Respect agreed program constraints (timing, cost, product quality…).

Requirements

Must have

  • At least 3/5 years of experience and knowledge of the Automotive business
  • Ability to manage a project and prepare and maintain a project schedule
  • Electronic/Electric Degree
  • Programming and control tools
  • Advanced knowledge of Automotive processes and methodologies (DFMEA, PFMEA, AQPQ)
  • Fluent English knowledge
  • Problem-solving, communication, and leadership skills

Nice to have

  • In-deep understanding of Contract Requirements and Customer priorities
  • Identification of the Project Key Success Criteria
  • Development of a comprehensive Deliverables Breakdown Structure (DBS)
  • Development of a Work Breakdown Structure (WBS)
  • Development of an Organisation Breakdown Structure (OBS) and a Responsibility Assignment Matrix (RAM)
  • Development of the Project Schedule
  • Establishment of a Baseline for the Work Plan

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

To increase our R&D team in Florence, we are looking for an R&D Lab Assistant with a basic knowledge of electronics a good manual skills.

Role

  • Support the R&D members in daily activity, more related to manual works, assembly/disassembly operations, prototyping
  • Interact and collaborate with the other team members and other colleagues Requirements
  • Passion for electronics/mechanics, audio, and high-tech products
  • Team-working attitude
  • Ability to do manual soldering operations and accurate work.
  • Ability to meet deadlines and adapt to changing priorities and problem-solving skills
  • High school diploma in electronics/mechatronics
  • Ability to write and speak in English Nice to have
  • Passion for music/passion for audio
  • Knowledge of acoustic and electro-acoustic stuff
  • Passion for mechanics and mechatronics stuff

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

For increasing our R&D team in Florence, we are looking for a R&D TESTER for our Functional Test team with basic knowledge in electronics and software development.

Role

  • Functional testing and validation of the products (software and hardware).
  • Automate test procedure by developing test scripts
  • Report issues with attention to details
  • Interact and collaborate with other R&D teams (SW, HW, TEST) to improve the quality and the manufacturability of the product

Requirements

  • Passion for electronics, audio, and high-tech products
  • Knowledge of electronics and basic programming skills (Python, C)
  • Ability to meet deadlines and adapt to changing priorities and strong problem-solving skills
  • Educational background in a scientific field
  • Good communication skills in English

Nice to have

  • Passion for music/audio
  • Knowledge of acoustic and electro-acoustic stuff
  • Audio over IP knowledge, and Audinate Dante certifications are a plus

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

In line with both our growth and business development, we are further expanding our company by researching for a Product Management Specialist for our Product Department.

Role:

The Product Management Specialist works as part of a Product Manager Team and is responsible for conceiving products and output systems for the professional audio industry. The ideal candidate will be someone with extensive experience in the professional Audio/Visual market. The successful candidate will possess a strong background in audio system design and a blend of business and technical competencies and will collaborate proactively and extensively with a cross-functional team setting to support the product through its entire life cycle. A key expectation of this role is the ability to collaborate with key customers, developers, and System Architects to define product innovation points, assess the feasibility of product requirements, and support the development process.

Tasks And Responsibilities:

  • Deliver detailed product requirements that reflect the company’s strategic direction and market needs.
  • Proactively conduct research and establish interaction with key customers to define and frame what to build.
  • Interact with relevant cross-functional teams to guide feasibility studies and create the requirements documentation that allows the development of high-value products.
  • Extensively support engineering teams during the development of products.
  • Support product manuals definition, datasheets, technical presentations, and other product-related literature.
  • Support product launch activities in collaboration with relevant departments, including the definition of the product messaging and selling points.
  • Maintain a close relationship with key customers and verify that the product addresses their needs.

Requirements:

  • Solid experience in the Audio/Visual industry.
  • Strong technology background in Audio technologies with attention to acoustic design, transducers, and processing
  • Demonstrated experience in a role that involves direct interaction with customers.
  • Demonstrated experience in defining solutions for customer problems.
  • Ability to work collaboratively as part of a team, and to successfully operate in a cross-functional environment.
  • Excellent written and oral communication skills.
  • Ability to make technical and non-technical presentations to all levels of the organization.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to overcome obstacles.
  • Travel availability

Nice to Have:

  • Master’s degree / Degree in Electronic Engineering.
  • An Agile mindset.
  • Familiar with the Design Thinking approach.
  • Genuine interest in technology.
  • Passion for the audio world.

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

For increasing our Software Development Team in Florence, we are looking for a Software Developer with knowledge in .NETC# development language.

Role

  • Design, develop, and deliver software to remotely control our products over proprietary protocols
  • Design and develop restful WebApi that interacts with different clients and WebServices
  • Extend functionalities of existent software
  • Refactor existent code
  • Interact and collaborate with the other team members and other colleagues

Requirements

  • A bachelor’s degree in computer science, information technology, electronics, and electrical engineering. A master’s degree is a plus.
  • Knowledge of C# and the .NET Framework (>=4.6)
  • Knowledge of WPF
  • Knowledge of WebApi and Angular 2+ knowledge is a plus
  • GIT as version control system and git flow to work in the projects in which he will be involved
  • A knowledge of network protocols and communications is also desirable
  • Passion for coding
  • Ability to meet deadlines and adapt to changing priorities and strong problem-solving skills
  • Good communication skills in English

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “

Powersoft S.p.A. is an Italian-based multinational group, listed on the Italian Stock Exchange, that has more than 130 employees. Powersoft is the world leader in the design, production, and commercialization of products and patented solutions for applications in the professional audio field, such as big international shows, concerts, theatres, cinemas, stadiums, airports, train stations, cruises, etc.

In line with the growth and development of the business, we are further expanding our organization by specifically searching for the figure of an After Sales & Customer Care Specialist. The role will report to the Quality & After Sales Manager.

Role Front office:

  • Management of customer claims with responsibility for internal direction within the organization for resolution and continuous communication on progress with customers
  • Management of repair requests and RMA issuance
  • Social customer care through monitoring and quick responses on social and multimedia channels regarding After Sales issues

Back Office:

  • Constant monitoring of the progress of open orders, document control, identification, and resolution of problems/complaints
  • Management of temporary imports
  • Entry of spare parts orders and monitoring of order processing
  • Entry of customer billing and shipping data related to the After Sales process
  • Product registration management
  • Verification of product warranty extension validity
  • Preparation of repair reports and statistics

Requirements: 

  • Education: Degree in electronic engineering or technical subjects
  • Language proficiency: Written and spoken English (must-have)
  • Experience: at least 3 years in similar roles
  • Familiarity with working with management systems/ERP/Sales Force
  • Knowledge of tools: office automation applications (must-have)
  • Good communication and relationship-building skills with various stakeholders, both internal and external to the organization
  • Strong organizational skills.

Environment Pioneer, competent and inspired, creatives and innovators – We are renowned for our technological leadership.

Teamwork-oriented, welcoming, and ambitious – we focus on developing one’s potential, and we cherish profound collaborations that allow us to discover new points of view.

To apply send CURRICULUM VITAE complete with SIGNATURE with the following wording “I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003 and art. 13 GDPR 679/16 “