Powersoft Reinforces Technical Service in Latin America and the Caribbean

Miami/FL, USA. September 12th, 2016. Through an initiative that is being developed by Gilberto Morejón, Powersoft’s Sales Manager for Latin America and the Caribbean, representatives of the technical service department from different distributors in the region are participating of a series of special meetings, focused on integrating the support network in each country.

This time it was Brazil’s turn. From its office in Miami, Universal Music, Powersoft’s distribuidor in the Caribbean, Brazil and Colombia, organized the most recent meeting together with Gilberto, having the participation of Fabiano Rezende, Technical Support Head for Universal Music in Brazil, who has a wide experience in repairing, and Rohan Slacks, director at WASI Entertaiment Group and Powersoft certified technician after taking the course dictated over the last months by Marco Mannucci, International Technical Service Manager at Powersoft, which was carried out at WASI’s offices.

The purpose of these meetings is increasing intercommunication between service technicians in Latin America and the Caribbean so they can share the experience they got through time which you can also gain by practical learning while repairing products, offering technical service for the brand in an integral and efficient way and uniting the Powersoft certified technicians family in the continent.

“It is a practical way of exchanging experiences and ideas to improve our technical service support in the region,” said Jean Costa, Universal Music’s president.

More technical meetings will take place shortly in the offices of WASI Entertaiment Group repair shop in Plantation, Florida, with the participation of different representatives of other Latin distributors.

It is important to say that WASI is working together wth Powersoft US to provide authorized technical service in the East Cost of USA and the Caribbean.