Repairs Request

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If your product needs to be repaired, Powersoft S.p.A offers technical assistance service through the Factory Service Center based in Italy and a network of authorized service centers spread all over the world.

To request technical assistance, please refer to the following steps quick guide:

  1. Choose the nearest Powersoft authorized service center selecting it from authorized service center map (AUTHORIZED SERVICE CENTERS MAP)
  2. Fill the Product Repair Form
  3. Wait for our staff response. We will contact you providing the RMA (Return Merchandise Authorization) in PDF format and shipping details
  4. Print the RMA and attach it to the packaging you will use to ship the goods
  5. Ship the goods and wait for repair status updating by our staff

Proceeding with repair request you expressly accept Powersoft S.p.A. service policy.

Note: To request technical assistance on OEM products, contact directly your dealer/point of sale who will take care of continuing the practice with Powersoft and to communicate you any other details on the procedure to be followed.

FAQ Rack Amps

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Any question? Get in touch with us by filling the contact form, your message will be directed to the appropriate department.

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